Is a Facebook Page and a Chamber Address Enough for a Doctor?

For many doctors, being online means a Facebook page and a chamber address on some directory. The page gets a post now and then, and patients ask "when do you sit?" in the comments. Answering falls to the assistant.

There is nothing wrong with a Facebook page. The trouble is that a page is made for posts, not for keeping information in order. A schedule posted three months ago is hard for a new patient to find, and when a fee changes, the old post keeps showing the wrong one.

What patients actually want to know

• What the doctor specialises in, and their degrees and experience
• Which chamber, which days, and from what time
• The fee for a new patient and for a follow-up
• How to take a serial, and which number they got

If those four answers are not on one page, the patient calls. If the line is busy, they look for another doctor.

What a doctor's website should include

When we built XpressDoctor, we worked from this list:

• A full profile: degrees, posts held, experience and a short bio
• A page for each chamber with its own hours, fees and serial form
• Every chamber's fees in one table, so patients can compare
• Specialty pages listing the conditions treated and the services offered
• Online serials, with pages where patients track or cancel their own serial
• Moderated reviews, a health blog, FAQs and a contact page

The work outside the chamber, too

• Online consultation: the desk adds a Meet or Zoom link, or marks it as a WhatsApp call to the number the patient gave. No separate video system needed.
• Patients upload old prescriptions and reports before the visit, so the doctor isn't reading them for the first time in the room.
• Prescriptions go out as a typed PDF or a photo of a handwritten one. The patient downloads it after confirming their mobile number, so it never sits at an open link.

What the assistant can and can't do

The assistant does a lot of the running, but some decisions belong to the doctor. In XpressDoctor, the desk can take serials, move them through their statuses and verify payments. Deleting a serial, changing a fee, changing sitting hours or approving a review stays with the doctor.

• End-of-day or end-of-month reports per chamber: serials, completed visits, no-shows and money collected, exportable as CSV
• Two-step sign-in for the admin panel, so a leaked password alone never opens patient records

AI assistant (optional)

For a chamber that gets a lot of questions, an AI assistant can be added. Patients ask about chambers, hours and fees in Bangla or English, by chat or by voice, and can take a serial the same way. Answers come from the site's own data, and it doesn't give medical advice. It is priced separately, from ৳5,000, and runs on your own OpenAI key, so usage is billed by OpenAI directly.

Cost and getting started

The website and serial system start from ৳20,000, with installation and 30 days of support included. Try the live demo at xpressdoctor.msitxpress.com first. To see how it would work for your chamber, WhatsApp us on 01975-568604.