Industry Solution

Travel & Expatriate Services

Ticketing, packages, visa files and agent networks — from enquiry to departure

Travel & Expatriate Services — Ticketing, packages, visa files and agent networks — from enquiry to departure

The problem we're solving

A travel file isn't one transaction. It's a passport, a visa application, a medical, a ticket, a payment in three instalments and a client who calls every other day to ask where things stand. We build around the file: every document, payment and status change attached to one traveller, visible to the agent and the office at the same time.

What's inside

01

Traveller file & documents

Passport, photo, medical and visa papers attached to one traveller record.

02

Package & booking

Tour, Hajj and Umrah packages with seats, pricing tiers and booking status.

03

Ticket & itinerary

Flight details, PNR, itinerary printing and change or refund records.

04

B2B agent panel

Sub-agents book under their own login, with commission and credit limit.

05

Payments & instalments

Partial payments, due reminders and receipts against each traveller file.

06

Status tracking & notifications

Visa stage updates by SMS or app, so the office phone stops ringing all day.

What changes after launch

  • One place to answer “where is my visa?” in ten seconds
  • Sub-agent sales and commission settle without a notebook
  • Documents stop going missing between desks
  • Instalment dues surface before the departure date, not after

What we've built in this sector

Real systems, already delivered and running.

Probashi Bangali logo

Probashi Bangali

Expatriate services platform — visa, hotel & ticket booking, remittance, consular, insurance and more, with admin/agent/merchant panels.

LaravelFlutter
View Details >>

Excellent Soft · Apr 2023 - Dec 2023

Biman Sale Promotion logo

Biman Sale Promotion

Office admin & travel-agency mobile app for Biman's travel agencies in Bangladesh and abroad.

LaravelReact
View Details >>

Excellent Soft · Oct 2024 - Present

Questions we get asked

We work with 40 sub-agents. Can they use it without training?

The agent panel is deliberately small — search, book, pay, check status. Most agents pick it up on their own, and your office keeps the full system.

Can it connect to GDS or airline systems?

Where an API is available, yes. Tell us which supplier or consolidator you use and we'll confirm what's possible before quoting — we don't promise an integration we haven't checked.

Hajj files need government submissions. Does that fit?

We model the stages you actually follow and keep them configurable, because the process changes year to year. The system tracks where each pilgrim stands; it doesn't replace the official portal.

Want this for your organisation?

Tell us how you work today — the registers, the spreadsheets, the steps people repeat. We'll scope it and give you a clear quote before any work starts.

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